For Patients
Thoughtful answers to help you understand your care, treatment options, and next steps.
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How can I schedule an appointment?
You can book an appointment by calling our clinic directly or using our online system powered by Klara AI. We also offer a patient portal for returning patients.
Do you accept insurance?
Do I need to pay before or after my appointment?
Payment is collected at check-in before your appointment begins. We accept credit cards, debit cards, and cash. For patients using insurance, we pre-collect any estimated copays, coinsurance, or deductible amounts at the time of your visit. Once your insurance has processed the claim, any remaining balance or adjustment will be billed or refunded accordingly.
What should I bring to my first visit?
Do you require referrals?
Can I cancel or reschedule my appointment?
Yes. We ask that you notify us at least 24 hours in advance if you need to cancel or reschedule.
Do you treat both medical and cosmetic skin concerns?
Yes, we offer a full range of medical dermatology services (such as acne, eczema, and skin cancer) as well as cosmetic treatments.
Insurance Plans Accepted(In-Network Plans)
• BC FEDERAL
• BC PPO
• BC MED ADVANTAGE
• BC TEAMSTERS
• FIRST CHOICE (through Providence)
• ATRIO HEALTH PLANS
• MODA
• PROVIDENCE
• PACIFIC SOURCE
• REGENCE BCBS
• UNITED HEALTHCARE (including Medicare Advantage HMO-POS-requires referral-)
• UMR
• CIGNA
• HUMANA
• PORTLAND VA -requires referral-
Insurance Plans Not Accepted(Out of Network Plans)
• SHASTA INSURANCE / First Choice
• AETNA HEALTHCARE
• HEALTH NET / WELLCARE
• SAMARITAN
• MULTIPLAN
• TRICARE
• KAISER
• OHP through Yamhill County Care Organization (YCCO)
Acne
How soon will I see results from acne treatment?
Is acne treatment different for each patient?
Can acne treatments help prevent scarring?
Will acne treatment work for adult acne?
Can acne be fully cured?
Do acne treatments require downtime?
Rosacea
How soon will rosacea treatment reduce redness and flare-ups?
Can rosacea be cured?
Will my skin feel sensitive during treatment?
What triggers rosacea flare-ups?
Can I still exercise if I have rosacea?
Will rosacea treatments help visible blood vessels?
Eczema (Atopic Dermatitis)
How soon will eczema treatment relieve itching?
Is eczema a lifelong condition?
Can eczema be triggered by products I use?
Is eczema contagious?
Will moisturizing really help my eczema?
Are certain fabrics better for eczema-prone skin?
Psoriasis
How quickly can psoriasis treatment improve my skin?
Is psoriasis contagious?
Will psoriasis ever go away completely?
Can stress make my psoriasis worse?
Are psoriasis treatments safe for long-term use?
Can psoriasis affect areas other than the skin?
Seborrheic_Dermatitis
What causes seborrheic dermatitis?
Is seborrheic dermatitis the same as dandruff?
Will treatment stop flaking completely?
Can stress make seborrheic dermatitis worse?
Is seborrheic dermatitis contagious?
How long does it take to see improvement?
Contact Dermatitis
How do I know what caused my skin reaction?
How long does contact dermatitis take to clear?
Can contact dermatitis become chronic?
Is contact dermatitis dangerous?
Can I still use skincare products during treatment?
Hives
What are hives (urticaria)?
What causes hives?
Are hives contagious?
How long do hives usually last?
What’s the difference between acute and chronic hives?
How are hives treated?
Vitiligo
What is vitiligo?
Vitiligo is a condition in which patches of skin lose their natural pigment due to the loss of melanocytes. It’s not harmful to your physical health, but it can affect appearance and confidence.
What causes vitiligo?
Is vitiligo contagious?
Can vitiligo be cured?
What treatments are available for vitiligo?
Does vitiligo spread over time?
Skin Infections
What are skin infections?
What types of skin infections do you treat?
How can I tell if a skin problem is an infection?
Are skin infections contagious?
How are skin infections diagnosed?
What treatments are used for skin infections?
Warts
How long does it take for a wart to go away after treatment?
Are warts contagious?
Will the treatment hurt?
Can warts come back after removal?
Should I treat warts at home instead?
How can I prevent spreading warts?
Full Skin Exams
What is a full skin exam?
Why are full skin exams important?
How often should I get a full skin exam?
What happens during a full skin exam?
Do I need to prepare for a skin exam?
Is a full skin exam painful?
Skin Biopsies
What is a skin biopsy?
Why would I need a skin biopsy?
Is a skin biopsy painful?
How long does a skin biopsy take?
What types of skin biopsies are performed?
Will a skin biopsy leave a scar?
Precancerous Lesions
What are precancerous skin lesions?
Are precancerous lesions dangerous?
What do precancerous lesions usually look like?
How are precancerous lesions diagnosed?
Do all precancerous lesions turn into skin cancer?
What treatments are available for precancerous lesions?
Sun Damage
What is sun-damaged skin?
Can sun damage appear years after sun exposure?
Is sun-damaged skin the same as skin aging?
Can sun damage be reversed?
What treatments help improve sun-damaged skin?
Does sun damage increase skin cancer risk?
Alopecia
What is alopecia?
Is alopecia the same as typical hair thinning or baldness?
No. Alopecia is different from pattern baldness or age-related hair thinning. It often appears suddenly, in patches, and can affect people of any age or gender.
Why did my hair loss start so suddenly?
Can hair grow back with alopecia?
What areas of the body can alopecia affect?
What treatments are available for alopecia?
Nail Fungus
What is nail fungus?
How does nail fungus start?
Can nail fungus spread to other nails or people?
Is nail fungus just a cosmetic issue?
Why doesn’t nail fungus go away on its own?
What treatments are available for nail fungus?
Ingrown Nails
What is an ingrown nail?
What causes ingrown nails?
Which toes are most commonly affected?
How do I know if my ingrown nail is infected?
Can ingrown nails heal on their own?
What treatments are available for ingrown nails?
Hyperhidrosis
What is hyperhidrosis?
Hyperhidrosis is a medical condition where the body produces more sweat than necessary to regulate temperature. The sweating can be excessive, unpredictable, and disruptive to daily life.
How is hyperhidrosis different from normal sweating?
Which areas of the body are commonly affected?
What causes hyperhidrosis?
Is hyperhidrosis a serious medical condition?
What treatment options are available for hyperhidrosis?
Mohs Surgery
What is Mohs surgery?
Why is Mohs surgery considered the most precise treatment?
What types of skin cancer are treated with Mohs surgery?
Who is a good candidate for Mohs surgery?
What happens on the day of Mohs surgery?
How long does Mohs surgery take?
Skin Cancer Excision
What is skin cancer excision?
When is skin cancer excision recommended?
What types of skin cancer are treated with excision?
How much skin is removed during excision?
Is skin cancer excision done in one visit?
Is the procedure painful?
Cysts
What is a cyst?
Why do cysts form?
Are cysts dangerous?
Do all cysts need to be treated?
What is cyst drainage, and when is it used?
Skin Tags
What are skin tags?
Are skin tags dangerous?
Why do skin tags develop?
Do skin tags go away on their own?
How are skin tags removed?
Is skin tag removal painful?
Wrinkle Relaxers
What are wrinkle relaxers?
How do wrinkle relaxers work?
Which areas can be treated with wrinkle relaxers?
Will wrinkle relaxers make my face look frozen?
How long does a wrinkle relaxer treatment take?
When will I see results?
Dermal Fillers
What are dermal fillers?
How are dermal fillers different from wrinkle relaxers?
What areas can be treated with dermal fillers?
Will dermal fillers look natural?
How long does a dermal filler treatment take?
When will I see results?
Non-Surgical Hair Loss Treatment
What is non-surgical hair loss treatment?
Who is a good candidate for non-surgical hair restoration?
What causes hair thinning that non-surgical treatments can help with?
What types of treatments are included in non-surgical hair restoration?
How soon will I see results from non-surgical hair loss treatment?
Will non-surgical treatments regrow hair that’s already gone?
Chemical Peels
What is a chemical peel?
What skin concerns do chemical peels treat best?
How do you choose the right peel for my skin?
What’s the difference between light, medium, and deep peels?
Will my skin peel or flake afterward?
Is a chemical peel painful?
Intense Pulse Light Therapy
What is IPL therapy?
IPL (Intense Pulsed Light) therapy uses controlled light energy to target pigmentation, redness, and sun damage beneath the skin’s surface without breaking the skin.
How does IPL improve skin tone and clarity?
What skin concerns respond best to IPL?
Is IPL the same as laser treatment?
What does IPL treatment feel like?
Facials
How often should I get a facial?
Are facials safe for sensitive or acne-prone skin?
Can facials help with redness or dryness?
Will I experience redness after treatment?
Can facials be combined with other treatments?
Dermaplaning
Will dermaplaning make hair grow back thicker?
Is dermaplaning safe for sensitive skin?
How long do results last?
Can I wear makeup after treatment?
How often can dermaplaning be done?
Superficial Radiation Therapy (SRT)
Consultation & Imaging
Treatment Sessions
Skin-Safe Precision
Recovery
Follow-Up Care
Accepted Insurance Providers